Help Center

Welcome to the Celletics Help Center!
Any questions, intruiges or issues you may have - you'll find a solution to it here.

Please take a look at our FAQ or use the contact form below. 

Alternatively, you can reach out to us via email or phone:

info@celletics.com

Why should I choose Celletics?

We're the go-to choice for a better, smarter and more convenient life because of 2 main reasons:

1) Science - all of our decisions and products are completely based on science. No guesswork, no marketing.

2) Loyalty - if you're our customer, you're part of our family. You're forever with us (if you want to be) and we will treat you like one of us. That means exclusive discounts, access to our award-winning customer support and more.

Where do you ship from?

We ship products from the United States of America! However, sometimes we have to ship them through other countries, such as Germany or Hong Kong. 

Expect your order in 5 to 8 working days!

Can I get a refund?

Yes! We offer a 30 to 60 day money-back guarantee, based on the product. If you are not completely satisfied with the results, you can return the product for a full refund, completely risk-free!

When will I receive my order?

Orders are generally delivered within 5 to 8 business days. However, some deliveries may take longer due to additional safety measures at our fulfillment center and delays in carrier transportation.

Can I change or cancel my order?

We process orders quickly, but if you act fast, we can try to cancel or change them. To request a change, contact us via email or on the contact form.

What if I have a question that isn't here?

Send us an email or via the contact form!